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What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
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Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Monica and Jimmy are awesome. Very friendly easy to work with. Working with them in a car trouble situation made it so much easier!! Thank you both
First time customer that is really impressed with the service and stick-to-itiveness. I brought a complex issue to Jimmy and his team and they stayed with it communicating to me their process each step of the way.
Excellent, knowledgeable service for a complicated mechanical problem, as well as problems with door latch mechanisms that other service centers were not willing to even take a look at.
Very competent team at this Broadway location. They consistently solve very difficult repair problems. They never give up. I had an intermittent electrical/computer issue that was very hard to find. George and his team found it and fixed it. They even searched for the best price on all the parts and passed on substantial savings to me. They are the "go-to" experts for vehicle repairs and always have a great positive attitude. Highly recommended.
Excellent service. They solved a very difficult intermittent electrical/computer problem. This is the "go-to" team for many vehicle repairs. They never give up and have always solved the toughest problems and always have a great positive attitude. Reasonably priced. Highly recommended.
Have used this location for years I had not been in in a long time then I got a call from Jimmy I had lost my keys about a month earlier with 2 key fobs for the handicap ramp about 200 dollars to replace. Someone brought them to him and he called me. They saved me a lot of money and have always been fair and honest. You have to remember if it sounds too high or you think it's not fair talk to them, ask for options or get another opinion. But it does no good to complain afterwards. Never have they done anything without calling me ahead of time and getting approval. There is value in using the same garage. They appreciate customer loyalty and get to know your vehicle better.
Just wanted to say how wonderful and happy I am with the service you did on my vehicle!!! George and the team are honest and trusting and do the job right!!!! THANK YOU FOR EVERYTHING!!! ALWAYS SATISFIED WITH THE WORK AND WILL ALWAYS COME BACK!!!
I was impressed with the patience and time Jimmy showed in explaining the work my car needed. He walked me to my car and took the time to explain the part it needed and why. I was convinced I was at the right repair shop in AASTRO Transmission central location and highly recommend as conscientious and trust worthy.
After a vet appointment my dog and I were stranded on the west side after my SUV would not start. We were towed to AASTRO on Speedway and then shuttled home. By 4:00 I was home after getting a new Starter put in. Super quick same day service and hopefully over a year with this starting problem will be gone!! Yippee!
George really took the time to explain my best options and the work was exceptional. They have followed up with me on the repairs several times. Great place to have any work done.
I don't normally go out of my way to write reviews but the team James has built over at your Speedway location has always treated me very well, seriously knowledgeable and honest on whether a repair needs to be done immediately or can wait...it's honesty and service like that, that has made me tell my friends and family to get all repairs done there! Thanks for taking care of my car quickly and at a good price !!
My friend advised that I go the AASTRO Transmission on East Broadway and ask for John. He is a Master Mechanic and I was told he would run a diagnostic on my 2004 Lexus 330ES. I have 108K miles on it. When I brought it in I was thinking my transmission might be the problem (Sluggish, skipping during acceleration). Gloria was the gal at the front desk and actually asked John to come up front to meet me. She is an excellent representative and face for the business in meeting with the customers. I use Lexus of Tucson and also used a Mom and Pop shop for my 3K oil change. When I asked them about the sluggish performance they recommended that I use Premium gas. So, I have been doing that for a year but still couldn't out run my girlfriend's Prius. John has the capability and owns his own very expensive equipment to diagnose just about any car and along with that a very large TV screen to view the results. To make a long story short, John ran the diagnostics. He said I had a very well-maintained car but made a couple of changes and recommendations: He put back standard motor oil, he said based on the schematics and OEM recommendations of the 2004 Lexus to not use synthetic. In looking at my invoice the services provided: Motor Vac Fuel Injection & Decarb, which included: clean fuel injector, fuel rail, throttle body, combustion chamber and exhaust system all in compliance with OEM recommended maintenance. AASTRO did the 3K mile maintenance and I believe this shop automatically does a 41-point Inspection. I personally went back to see John's work station, tools and diagnostics area. Very impressive and clean. My invoice was around $300. So, now my car performs like never before, I find myself getting to the speed limit faster and getting to that speed without it skipping and not sluggish. I am so happy with my car and will continue to use AASTRO. I live by Ina Road and knew they had a shop there but my friend insisted I see John. My 3K mile oil changes will be done at this company but I will go to the Ina Rd shop. Anything major? Back to John. Oh, and on that note John also advised me that I could use regular as opposed to premium gasoline as per the Manufacturers' recommendation. I will save at the pump and I am grateful to my friend for the recommendation and appreciate John's incredible knowledge and passion for wanting to get things done correctly.
Patrick and his team jumped on an unexpected problem with our Chrysler 300. The radiator cracked and we had just enough time to get it replaced. Between price, service and attitude I can't say which was better.
I took my car in for a problem. It was quickly diagnosed & the cost was minimal. The guys really know their stuff.
Just the usual great service.
I have always received great service & great advice. My questions are always answered honestly.
Your staff were very courteous & professional. They explained everything in detail and were exceptional in helping keep the repair affordable. They were honest & up front about everything. I came away feeling my repair needs were given the highest priority. Thanks.
Thank you for showing me my serpentine belt. I was told by others it needed replacing and you showed me that the belt was still O.K. - appreciate your honesty.
Your staff is always very accommodating & go out of their way to help you.
I am very happy because I have less worries about my car.
Thank you for all the personal attention - I hope I can find as trustworthy & conscientious group of mechanics where I live now.
They have been good people to deal with.
Very courteous staff, I was taken care of right away. Staff went above & beyond.
I was treated with care and given detailed explanations for everything.
I have been using AASTRO to service my cars for about 10 years. I have always received great service.
Your staff was awesome. Very professional, courteous, friendly & helpful.
Excellent repair personnel - nice people to deal with.
So thankful for their assistance while traveling! Exceptional service by caring folks. Highly recommend!